Website and CRM integration

Enquiries and changes flow between systems. Choose a ready-made connection, a custom data exchange or two-way sync with error control.

Who it is for

  • A company that needs to transfer data without losses or manual re-entry.

What the solution includes

  • Channel overview and event log
  • Resending without duplication
  • Data correction and duplicate flagging
  • Field mapping with validation

We adapt the design to your brand. The example illustrates a workflow, rather than a fixed visual style for your project.

System integration is vendor-neutral and works with any systems that offer a documented API or a supported connector. Data protection and hosting location requirements depend on the client's jurisdiction.

Examples use fictional data. Integrations, payments and AI actions shown as simulations require separate implementation and testing.

Try the interactive example →

Development options

Pricing on request. We confirm the scope, schedule, currency and payment terms before starting.

Ready-made connection

One form sends enquiries to the CRM.

Quote on request

3–5 working days, subject to scope confirmation

  • One form and one supported destination
  • Up to 10 fields and source tags
  • Setup of a ready-made connection
  • Duplicate check where available as a built-in feature
  • Testing of successful and failed transfers
  • Notification using the platform's available tools
  • Instructions

Not included

  • Custom monitor, queue and API connector
  • Two-way exchange
  • Migration
  • Promise of strict deduplication where the platform does not support it

Ongoing costs

  • CRM and connector according to their plans
  • Paid apps
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Custom data exchange

One data type is transferred with validation and retries.

Quote on request

1–2 weeks, subject to scope confirmation

  • One channel between 2 documented APIs
  • One data type with up to 15 fields
  • Up to 3 transformation rules
  • Persistent event identifier
  • Error log
  • Retry queue with an attempt limit
  • Notification to the responsible person
  • Simple log screen/export
  • Acceptance testing

Not included

  • Two-way conflict handling
  • Multiple data types
  • Guarantees under high load
  • Closed or unstable APIs
  • Large history migration

Ongoing costs

  • Hosting and API/CRM plans
  • Notifications
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Monitored synchronisation

Two systems synchronise agreed changes.

Quote on request

3–5 weeks, subject to scope confirmation

  • Two systems and up to 2 data types with 15 fields each
  • Two-way exchange
  • Up to 5 conflict resolution rules
  • Queue, retries and protection against duplicate record creation
  • Status monitor and manual retry
  • Transformation history
  • Access control for the log
  • Recovery instructions

Not included

  • Three or more systems
  • Unlimited migration
  • 24/7 guarantees
  • Arbitrary changes to third-party APIs
  • Accounting reconciliation of all transactions

Ongoing costs

  • Hosting, external system plans and notifications
  • Maintenance for API changes billed separately
Discuss this option →

Possible next steps

  • Two-way synchronisation
  • Multiple CRMs
  • History migration